Kathi – Auburn WA – June 2015 Facebook
5 starI just bought a 350z from this place and cannot say enough about what a great experience it was. From JT to Rick, who helped with the details of the sale, to Rich who made the financing paper work so quick and easy... we were treated so well. The car is a beauty and we are overall totally satisfied with every aspect of the deal. Thanks guys!!!!
Motors Northwest: Awwwwww Geeez, thanks Kahti! You bought an awesome car, great deal. We are so glad that you trusted Us! with your business. Out of the 700+ Dealers that you do business with weekly, you gave us the opportunity to earn your business; now & hopefully in the future! Thanks and Congratulations again!
Andrea – Tacoma WA – June 2015 Yelp
I had a great experience with my resent auto purchase from Motors Northwest In Tacoma, WA. I was working with Mr. Rick Truesdell. It was a good experience for me because I started with the online application then spoke to Mr Truesdell by phone to let him know what my budget was, the payment I wanted. I was able to find a SUV that was %50 cheaper than what I had found from another dealer; this SUV was the same year as the one I had found. If you have not so good credit still go and see these people they are the ones to help you; I don't know too many dealers where you can purchase a vehicle and get a 90 day warranty on major engine parts. All the staff was very friendly and helpful, they answered all my questions and concerns, i think
I've found a few new friends.
Courtney – Olympia WA – June 2015 – Facebook
5 starAmazing service. Funny guys. Jake and the "crazy Hawaiian" Kele, really went above and beyond for my family. We ended up in the vehicle we wanted after lots of patience on both ends and lots of hours spent reworking everything to get us the loan we needed!!!! I cant believe they got me financed at the APR I have. Plus their vehicles all come with 90 day/3,000mi power train warranty. Im nit getting paid for this review, im just so excited and thankful, I thought everyone should know.
Mersadies – Tacoma WA – May 2015 Yelp
We just bought our 4th vehicle from Motors Northwest and Rick T is great to work with. The whole team is friendly, fast and efficient.
Kiley – Port Angeles WA – May 2015 Yelp
After looking for months for the car I wanted, I finally found it at Motors Northwest. If you're looking for honesty and integrity, this is the place to go! I worked with Mac, Rick and J.T. All super nice guys! There were a couple of issues when I got the car home but J.T. was on top of it. I can't say enough times how appreciative I am at his willingness to make sure everything was right in the end! I would absolutely recommend them to anyone looking for a great deal on a great car and great people to work with! Just an overall awesome experience!! Thanks J.T.!
Mark – Milton WA – April 2015 – Facebook
5 starAmazing guys an gal worked with me an my wife to get us both amazing vechicles... Found our new goto car lot. Kele was my sales men an even when it looked dark an it wasnt going to work out he always stayed positive... Thanks again guys an gal great experience
Lalie – Gig Harbor WA – March 2015 Yelp
I came looking for my first car and found it within two minutes! The staff were so obliging! So friendly and extremely truthful! Which as we all know is so rare to find in the world of car dealerships. I felt very comfortable and was treated as one of the family! They took care of everything and I was out the door with my first car within two hours!! I would highly recommend you come to motors northwest for your next car; you can't trust them, their integrity is solid!!
Side note: when my car was ready for a little maintenance, the owner, J.T. Came to my work place, drove my car personally into the shop and dropped off a brand new truck from the lot to use in the mean time free of charge. He proceeded to update me as to the status of my car every day till it was done. He drove it back home to me, with a new set of floor mats, a detail job on the interior, and some free motors northwest trinkets just for fun (garbage bag, key chain, air freshener etc)! I couldn't have been more well taken care of!
Angela – Tacoma WA – March 2015 Yelp
It was late on a Sunday and I needed a car on the fly, but I told myself I wouldn't settle. As my boyfriend and I drove down South Tacoma Way we realized we weren't going to have any luck because all the dealerships were closed. Then it happened....I drove by Motors Northwest and saw the Jeep Commander I had been researching for a few days, and on top of it the dealership was still open. We worked with a sales guy by the name of Jake who was totally down to earth, thank god cause who likes a pushy car salesmen??? We worked out a deal that was fair across the board. I took my new Jeep Commander home and fell in love. Long story short unforeseen issues with the Jeep spun me into a complete panic. Per WA State law if you accept a vehicle as is the dealership has zero obligation to take care of the issue. I reached out to the Sales Manager and explained my situation, he then arranged a meeting with the owner, JT. I was nervous to meet with JT because he could have said tough luck and it would be in his right to do so. Before I could even get a word out or explain the issue JT said he would take care of us, and that he did! It's not very often you come across a business with this kind of integrity. Car dealerships often get a bad rap and deservingly so, I could have gotten into a position which would have left me feeling like I dumped my money into a horrible investment, but JT turned my frown upside down. There wasn't one person who didn't treat us the way every customer should be treated, they heard us, identified the problem, and resolved it. Five stars and two thumbs up for this new Jeep Owner! I hope to have a long relationship with this dealership...
Norma – Eatonville WA – February 2015 Google+
GREATEST EXPERIENCE EVER!!! No hassle with our salesman RICK TRUESDELL, an AWESOME person, honest and he sure has a great personality!!! No pressure whatsoever and he was willing to help us with everything. He was very prompt with the details and along with the branch manager we understood everything there is to buy a car. We thank you MOTORS NORTHWEST for everything and we're glad to say we'll go back anytime!!! We are truly BLESSED :)
Kirstin – Kent WA – February 2015 Google+
We had been looking for a Nissan and decided to drive to Tacoma to test drive several that Motors NW had on their lot. We met with Jake Demsey and we had a fantastic experience. Although car buying is a long process, he and the other sales team made it really fun with a lot of laughter going on the whole time. We'll recommend them to anyone looking for a car and will call them for any further needs - LOVED these guys and love our car even more - Thank you!!!
Melinda – Roy WA – January 2015 Yelp
This was my second experience in buying a used vehicle. I was immensely pleases with this company. I have a very limited budget and was buying an old vehicle outright rather than entering a lease agreement. I was concerned about being treated poorly for that reason as I was in my prior experience with a different company. From the first email I send inquiring about my vehicle to the moment I drove it off the lot, I felt as though I was respected and treated fairly. Even though I ended up having to haggle a bit on the price, I was still treated as though I was as important to their business as the couple that was next to me setting up a lease agreement for a vehicle of much higher value.
Additionally, I am disabled. Rick went far out of his way to make sure that I was accommodated. He even went so far as to transfer all my personal items from my trade-in to the new car so I didn't have to injure myself trying to take care of that. He was the epitome of a fabulous customer service professional. I will absolutely refer my friends and family and you, kind reader, to this establishment.
Ryan – Spokane WA – December 2014 Google+
Coming here was the best decision we made for a car purchase, Even though we don't live very close the drive was well worth the great customer service and quality of cars and trucks they have here. They will work with just about everyone with multiple banks with extremely competitive rates. Will definitely come back for our next vehicle purchase and refer our friends!!
Marvalee – Pullman WA – December 2014 Cars
I am a proud single mom. I seem to expect the worst and usually I am right especially when it comes to the cars and women combination. The entire staff at Motors NW was a great help. No pressure, respectful of my time and opinion and completely empathetic to my needs. Simply, I got the car I wanted, without the hassle. All the way through my process I was supported with straight-forward answers. I enjoyed the entire experience and love my new car! I have additionally gone in with my daughter when she bought a car and my mom just bought one from the dealership too! Thanks to all the guys and gals at Motors NW. See you this summer of one of your BBQs!
Jared – Port Orchard WA – December 2014 Yelp
What an amazing experience. Rick and Rich took real good care of us. I am completely satisfied with our new pre-owned vehicle. The service was simply outstanding. Thanks guys!!
Frank – Lakewood WA – December 2014 Yelp
Completely satisfied! Full service with a happy ending and a great car! KC will handle anything! I shopped for about a month and was tired of dealing with pushy salesmen and fast paced dealers. So happy I found these guys. Will definitely recommend to others. Glad they have a Yelp! Rich and Kele were pretty helpful too.
Ryan – Centralia WA – November 2014 Google
Coming here was the best decision we made for a car purchase, Even though we don't live very close the drive was well worth the great customer service and quality of cars and trucks they have here. They will work with just about everyone with ...MoreComing here was the best decision we made for a car purchase, Even though we don't live very close the drive was well worth the great customer service and quality of cars and trucks they have here. They will work with just about everyone with multiple banks with extremely competitive rates. Will definitely come back for our next vehicle purchase and refer our friends!!
David – Gig Harbor WA – October 2014 Yelp
Would like to give a shout out to the staff at Motors Northwest. Great to work with and understanding of what they could do for the customer. Had a number of autos to test drive and educated us on different options to buy. Rick was great to work with allowing us to test drive many options and give us a great deal. JT Curry (owner) came out and gave us the final word. Got out of the dealership with a great car for my daughter that she will have for years to come. Great experience and great people. Straight forward, honest and trustworthy. Fair prices and also dickered. It was fun for a change to buy a car. Thanks for the generous way you do business and I will recommend you to whomever is looking for a quality used car. Supe
Alyssa – Seattle WA – October 2014 Yelp
Motors NW was great to me! Went there with my dad to get me a new smaller car that would be better for city driving than my Ford Escape and they were so helpful! They showed me plenty of options and let me test out a number of different cars and while we were there we had a number of different employees come up to us and give us advice and just have a friendly conversation. They were all very helpful and incredibly kind. I felt like family while I was there. I ended up leaving with a car that I absolutely love for a great deal. Jt curry and the rest of the Motors Northwest crew are awesome and I would definitely recommend them to other people. They took care of a couple people who were questionable and indecisive about which way to go with a car and I appreciate them all!
Joe – Port Orchard WA – October 2014 Yelp
JT CURRY IS AWESOME! RICK TRUESDELL IS AWESOME! I had been looking for a nice Lexus HS250H for my wife and had looked at several including certified ones at the local Lexus dealers. I happened to come across the one at Motors Northwest after getting frustrated with the games the other dealers were playing with me. I called Motors Northwest and agreed to figures over the phone, came in and was driving my new car home within an hour. JT and the crew at Motors Northwest are the greatest. Thank you for all your help and I will refer friends and family to you in the future.
Jessica – Gig Harbor WA – October 2014 Yelp
I can not even begin to tell you all, how awesome our experience was at Motors Northwest!!!! Buying a used car can be scary. There are a lot of scammers and shadey dealerships. NOT Motors Northwest! They were beyond helpful. They never pushed us into anything, at anytime. They were fast & honest. JT has been looking for what I wanted for a long time. Never once did he call me with anything but that. I felt that I could trust him & his team with our investment & safety. They helped me hold out for the best car for our family. I have never been to a dealership that has your best at heart, they do! We now own a 2010 Suburban, that is in amazing shape, looks brand new! We almost went down another road with another car, I am so thankful we didn't. I highly recommend you to work with Motors Northwest! I will never go another route !!!THANK YOU Motors Northwest for an awesome experience!! I will tell all my friends about your amazing service!
Mark – Eatonville WA – September 2014 Google
Great experience kele went the extra mile in helping not just me but my wife get into vechicles after what was not a easy sale for him... Will definatly be buying our next cars there
Billine – JBLM WA – August 2014 Google
They were more than willing to get us into a car, within our price-range. We needed a second vehicle asap, due to my son needing open heart surgery. We had my mother in law fly across the country, and we were going to need one car while in ...MoreThey were more than willing to get us into a car, within our price-range. We needed a second vehicle asap, due to my son needing open heart surgery. We had my mother in law fly across the country, and we were going to need one car while in Seattle and the other to be at home with her, to take care of our other two kids. We were not easy customers with our credit and ability to put money down.
The customer service was great, they were all very nice people. Eager to get us into a car that we desperately needed. Very courteous and quick with paperwork, even with our three kids screaming in the background.
We did unfortunately end up with mechanical issues. Between the Sales Manager and lots of figuring out, we did replace some parts ourselves, but had quickly found that it was more of a project than we had thought. Though we were past the 90 day warranty mark, they are still willing to help us. Going out of their way to research the parts on our (hard to find parts for) Saab and getting some great deals on them as well. I appreciate using their business. I'm glad I did my research and went with this company. Not many other companies will put up with my attitude if something goes wrong... AND still be willing to help :)
Whitney – Portland OR – June 2014 Google
Our Sales men Ken was very very nice. We didn't feel pressured or rushed, He was very knowledgeable about the vehicle we were looking at. Every one in the office was very friendly and down to earth, laughing and joking with each other. The ...MoreOur Sales men Ken was very very nice. We didn't feel pressured or rushed, He was very knowledgeable about the vehicle we were looking at. Every one in the office was very friendly and down to earth, laughing and joking with each other. The experience was totally stress free, and we left with the truck we had been looking at feeling really good about our purchase.
Patrick – Spokane WA – March 2014 Cars
Professionally impressive; This is our first purchase from a used car lot. We were impressed. The selection, the service, the information provided and the staff all were not what we expected. This was not what we anticipated going to a used car lot and dealing with a ‘used car salesman’. They gave us all the information we requested. They gave us space and let us make our buying decision on our terms without the hassle. What a professionally impressive experience. Thanks Motors NW staff. See you again and again.
Keely – Gig harbor WA – February 2014 Facebook
A as much as I enjoy my new car, I am in love with Motors Northwest! What a fabulous group of kind and caring people! I have never received such individual attention in my life. The owner came to my home in Gig Harbor and personally took my car to Tacoma to see to a few minor concerns himself. Who does that! I prayed that God would guide me in this process of buying a car and He used JT and the team to literally hold my hand through the process. God bless you all at Motors Northwest! I have found my safe place to buy a car.
Russ – Tacoma WA – January 2014 Facebook
The customer service is exceptional! These guys go above and beyond to make sure the customer is happy! Excellent inventory!
Whitney – Tacoma WA – December 2013 Yelp
We pulled in to the lot and our sales men Ken was there to great us. He was very helpful and knowledgeable about the vehicle we were looking at. We didn't feel pressured or rush, and no one tried to haggle with us which was very nice. everyone in the office was very nice and don to earth. We left with the truck we had been looking at and we felt very happy about our purchase.
Jacob – Olympia WA – October 2013 Cars
Just as the other reviews have stated, these guys are superb, honest, and are there to help you get your dream car, not for them to make a sale. Special thanks to David who helped so much in getting us a great deal, and thanks to everyone at Motors Northwest for making this a pleasant purchase rather than a hassle.
Tommy – Lacey WA - September 2013 Yelp
David was my car salesman... He made the car buying process extremely easy and I left the same day with a Toyota Tacoma with an unheard of deal! I have been using it for over a month now and it runs great and gets great gas mileage. Purchasing a vehicle is a big deal and having a car salesman that looks out for your best interest is important, I would recommend this dealership to anyone!
Mike – Aberdeen WA - August 2013 Dealer Rater
I first contacted Motors NW by phone. I was referred to them by a co-worker that had bought two trucks from them previously. I was in no rush and just needed a few questions answered. I talked to Mak on the phone, he was very accommodating. When I decided to pop-in unexpectedly just to look around I met Rich. He was an excellent tour guide and knowledgable without the pressure. They had the perfect truck for me but I wanted time to do some research before I bought. I decided to go ahead with my purchase and went into the dealership again. Louis and Rich both helped me with the final information I needed and the paperwork that was necessary to complete my purchase. They even gave me more than I expected for my old yard truck. Sara Nichols assisted with my bank loan, got me an excellent financing option and was very helpful with all of the required forms. I have been very satisfied with my entire experience. They still stay in contact with me and have assisted with follow up questions about my new truck. I will return to them, not too soon though, I love my F150!
Briana – Bellevue WA - July 2013 Yelp Tips
I had a great experience at Motors Northwest! Rich was very helpful and got us the right car for our family without any problems. Definitely recommend them if you want to trade your car or start fresh with a nice used car.
Rebecca – Gig Harbor WA - July 2013 Cars
Thank you all so much for helping fix Tyler's car. The guys you referred us to were excellent, again! It is so nice to know that the people at Motors NW are there to help when we need something. We are still loving the cars we got from you! Keep up the great work! We will be back for more!!
Rebecca – Gig harbor WA - June 2013 Yelp
J.T. and the team at Motors NW went way beyond to help us with my son’s car!
My son was back on the road and the price was right!! :-)
Sarah – Enumclaw WA - March 2013 YP
Wow I love my new Toyota! Thanks Sara and all the guys at Motors NW! I will be back for my new truck!
Cassandra – Tacoma WA - January 2013 Google
Omg!!! These guys are great! We came in needing a car for my 16 year old, then one week later found ourselves needing to replace a 2nd vehicle. Could not have asked for nicer more helpful people. When I learned we needed to replace a 2nd car so soon after buying one, I called Rich Sykes told him what I needed and what I had to work with they made it happen. I would recommend Motors Northwest to anyone who is in the market for a new vehicle! They will treat you right!
Juan – Federal Way WA - November 2012 Google
We have had a great experience at Motors NW. We bought an A$ four years ago and also have sent two different friends who have bought cars. They treat us great.
Mitchell – Auburn WA - October 2012 Merchant Circle
What a wonderful experience. It has been three weeks now since our purchase from the team at Motors NW. We did our research first, we went in two times before buying the truck and have been in contact with them numerous times now after we closed the deal. From beginning to end no pressure, complete disclosure, and excellent environment. We have had one minor concern since our purchase that was handled in a major way by the people at Motors NW! They did great when we called. Handled it immediately and professionally and followed up a few days later. They even delivered our registration to us. This is how every business should be run. Great job.
Mark – Seattle WA - October 2012 City Search
I just got back from this dealership, I have never been so comfortable at a car dealership before. The minute I came out of my car I got greeted professionally and within 10 minutes it felt like the car salesman new exactly what I wanted. My wife and daughter went into the office where he had coffee and water for us. During the buying process the General manager was kind enough to walk out to meet us, he was kind and made sure we were comfortable with everything. More than comfortable we were. At this dealership I got more car than I expected which is great. I'll be sure to send my friends and family to this dealership.
Sonja – Puyallup WA - October 2012 Google
Thank you so much guys and gals! What an easy, no pressure, fun purchase! I got an excellent truck at a great value. No question too much, no request too little! I am happy to refer this team of great people business.
Coach Mike – Port Orchard WA - August 2012 Merchant Circle
This has been the nicest easiest transaction I have ever had buying a new or used car. Great job to the guys at Motors NW. Go on down and meet the team. From the first time I was greeted through the process and to the end when the dealer himself thanked me for my business it was a seamless experience.
Heather – Gig Harbor WA - July 2012 Yahoo
Quality Excellent Appeal Excellent Service Excellent Motors Northwest is a great place to do business. I just purchased my second car from them and it was as pleasant as the first time. This was the best experience I have had shopping in a long time. Actually, since the last time I bought a car there. I appreciate the respect and space they give me to make my own decision. Their knowledge of the used car business is top rate. Not to mention, they have the best deals in Western Washington! Thanks Again guys and gal! Go Motors NW!
Michael – DuPont WA - May 2012 Merchant Circle
It is nice to do business with such a knowledgeable group of people. The entire staff, every one of them that I met, was friendly and real. I enjoy being at a place of business where I feel comfortable and welcome. No request was too big, no issue too small. There was no 'smoke and mirrors' and the follow up after my purchase has been great. These folks are non-pressure, great and stand behind their product. I will gladly call them for any automotive advice and buy all of my trucks in the future from them.
Amanda - April 2012 City Search
Honest, upfront, complete disclosure and great value. These are my best descriptive words for the folks at Motors Northwest. They gave me the best car buying experience I have ever had.
Hammbone – Spokane WA - March 2012 Google
JT and Greg were awesome! They worked hard to help us receive the best rates possible and gave me a superb trade in value. There was no hidden agenda. The car we purchased was in superb condition and they did a thorough inspection before I purchased it. I was concerned driving from Spokane. They promised me lunch and a full tank of gas if I was disappointed. I was more than surprised at the energy, honesty, and integrity of this dealership. I was treated with honor and respect. Needless to say, I am happy and my wife is too! God Bless.
Teri – Tacoma WA – January 2012 Foursquare
Tell JT that the Campbells sent ya! 3 cars from here that all rock and service is phenom!
Shannon – Lacey WA - May 2011 Merchant Circle
What a relief, thanks to Motors Northwest. The staff at MNW was perfect. The car I purchased is awesome. And the service I have received after the sale is over the top unexpected. I am not an impulse buyer. I know there are many options out there. From the first time I contacted MNW through the entire process, they were professional and timely. I whole heartedly recommend Motors Northwest for your next car buying experience.
April – Tacoma WA - April 2011 YP
The team at Motors Northwest followed thru on every promise made, did it with a smile, and did it in a very timely manner. They made sure that every aspect of my experience was done my way. Thanks MNW!
Mandy – Tacoma WA - March 2011 Yahoo
Make sure next time you are in the market for a great used truck, to go see the fellas at Motors NW. We have done business around the country and overseas and the best experience we have ever had was in Tacoma! At Motors NW! Thanks guys! See you for service!
Inder – Tacoma WA - January 2011 Merchant Circle
I think these guys are stepping up the plate on used car dealers. These guys are available everywhere! They have a GREAT selection, they have a Great price on cars, they have it ALL. I recommend stopping by like I did! I found a GREAT Ford truck at a great price!
James – Portland OR - December 2010 YP
Motors Northwest is the most helpful dealership I've ever been to. I was looking for a WRX but unfortunately I couldn't find one on my own with the right miles and the right year. Jeff Kaiser was very helpful and the owner J.T. assured me they would find what I needed. A few days later they called me and found exactly the car I wanted and gave me a great deal. If I ever need another car, they will be the first dealership I call.