They were more than willing to get us into a car, within our price-range. We needed a second vehicle asap, due to my son needing open heart surgery. We had my mother in law fly across the country, and we were going to need one car while in Seattle and the other to be at home with her, to take care o...f our other two kids. We were not easy customers with our credit and ability to put money down.
The customer service was great, they were all very nice people. Eager to get us into a car that we desperately needed. Very courteous and quick with paperwork, even with our three kids screaming in the background.
We did unfortunately end up with mechanical issues. Between the Sales Manager and lots of figuring out, we did replace some parts ourselves, but had quickly found that it was more of a project than we had thought. Though we were past the 90 day warranty mark, they are still willing to help us. Going out of their way to research the parts on our (hard to find parts for) Saab and getting some great deals on them as well. I appreciate using their business. I'm glad I did my research and went with this company. Not many other companies will put up with my attitude if something goes wrong... AND still be willing to help :)Show more
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